Heights

Yes&#x2014;all of it!Your Vitals&#x207A; arrives in 100% recyclable cardboard and paper, and the bottle is made from PETG, a fully recyclable plastic.&#x1F1FA;&#x1F1F8; In the US: PETG is widely accepted by curbside recycling programs and is considered one of the easiest plastics to recycle.&#x1F1EC;&#x1F1E7; In the UK: Not sure how recycling works in your area? <a data-end="612" data-start="551" href="https://www.recyclenow.com/" rel="noopener noreferrer" target="_blank">This handy site</a> can help you check local guidelines.But that&#x2019;s not all&#x2014;we&#x2019;re always looking for ways to do better. Thanks to support from a UK government grant, we&apos;re developing an innovative refill system to help cut down on single-use plastics. Watch this space for more sustainable updates! &#x1F331;

Yes—all of it! Vitals⁺ will arrive in 100% recyclable cardboard and paper, and the bottle is PETG—a fully recyclable plastic. 

🇺🇸 In fact, In the US, it is regarded as one of the easiest plastics to recycle, accepted by all curbside recycling programs.

🇬🇧 If you want to understand more about how to recycle in your area, <a href="https://www.recyclenow.com/" target="_blank" class="intercom-content-link">here</a> is a fantastic website for you! ​ You may be excited to hear that we're also in the process of making exciting and sustainable changes. With the help of a grant awarded by the UK government, we’re developing an innovative refill system to help reduce single-use plastics. ♻️

Can I recycle the packaging?

General

How does the Heights subscription work?

Can I update my information within my account?

How can I update my delivery address?

Can I review my order history?

How do I pause my subscription renewal?

Can I skip my next delivery?

Can I update how often I receive my orders?

How can I receive my next order sooner?

Can I add or edit products within my subscription?

How do I cancel my subscription?

Can I cancel an order that has already been processed?

How can I resume my subscription?

Why is my account not working?

Your Subscription

How do I update my billing information?

Do you store my card information?

When will I get charged for my subscription renewal?

Billing

Can I refer friends and family?

How do I refer a friend?

How can I apply a discount code to my account?

Is there a discount when you subscribe to multiple products?

What if I already subscribe to multiple products, but I’m not receiving the bundle discount?

Discounts

What is your 30 day money-back guarantee?

What is your refund policy?

Refunds

Account & Subscription

Where do you ship, and how much does it cost?

When will my order arrive?

How can I track my order?

There is an issue with my order, what now?

Shipping & Delivery

What makes Heights stand out?

Why do you offer subscriptions?

Do you conduct third party testing?

Is Heights environmentally friendly?

Vitals⁺ — What's inside?

Who should take Vitals⁺?

When and how do I take Vitals⁺?

Can I open the Vitals⁺ capsule?

Storage, Shelf Life & Quality

What can I expect while taking Vitals⁺?

Can I take other supplements alongside Vitals⁺?

Do you do third-party testing?

Why is my pee more yellow than usual?

Is Vitals⁺ the same as the Smart Supplement?

Vitals⁺

Biotic⁺ — What's inside?

When and how do I take Biotic⁺?

What can I expect while taking Biotic⁺?

Storage, Shelf life and Packaging

Who is Biotic⁺ suitable for?

Why doesn’t it contain prebiotics?

Is Biotic⁺ science backed?

Is there an initial adjustment period or side effects?

Understanding CFUs and Strains

How do Vitals⁺ and Biotic⁺ work together?

Can I take Biotic⁺ and my other supplements together at the same time?

Is Biotic⁺ the same as the Smart Probiotic?

Biotic⁺

Magnesium⁺ — What's inside?

What are the benefits of Magnesium⁺?

Can I take Magnesium⁺ daily?

How is Magnesium⁺ different from other magnesium supplements?

Can I take Magnesium⁺ with other supplements?

When will I feel the benefits of Magnesium⁺?

Are there any side effects associated with Magnesium⁺?

How should I store Magnesium⁺?

Is Magnesium⁺ vegan?

Can I take Magnesium⁺ with my medication?

Who shouldn’t take Magnesium⁺?

Magnesium⁺

Can I recycle the packaging?Updated 2 months ago