How can I get in touch with the Heights team?Updated 2 days ago

Whether you’ve got a question about your subscription, need help with an order, or just want to learn more about our products — we’re always happy to help!

Here are the easiest ways to contact us...

✉️ Reply to any Heights email

You can simply reply to any email you’ve received from us — it goes straight to our friendly Customer Care team, who will pick it up from there.

💬 Use the chat bubble

Look out for the chat icon in the bottom-right corner of the screen when you're on our website.
You can:

• Send us a direct message
• Browse helpful articles (like how to manage your subscription or ingredient breakdowns)
• Find quick answers to common questions

📱 Message us on WhatsApp

You can reach us via WhatsApp on +44 330 053 3851.
Just a heads up — this number is for WhatsApp messages only. We're not able to take phone calls on it.

🕒 When can I expect a reply?

Our team is active 7 days a week, and we typically respond on the same day.
During busier times, it might take up to 24 hours to get back to you — but we’ll always aim to reply as quickly as possible.

If you need help right now, the chat bubble is a great first stop — you might even find your answer in seconds! 😊