Can I update my information within my account?Updated 2 months ago

Yes — your Heights account gives you full control over your subscription, and it’s easy to update your information at any time. 💻✨

Once you're logged into your account portal, you’ll see a range of options to manage your subscription:

🔄 Key options in your account:

• Skip – Postpone your next renewal by a half or full billing cycle

• Get now – Send your next order early if you’re running low

• Edit frequency – Adjust how often you receive your supplements, or set a custom delivery interval to suit your routine

• Next order date – Choose a specific future date for your next shipment

• Edit products – Add or remove products from your subscription, anytime

• Shipping & billing – Update your delivery address or payment details

• Apply discount code – Enter a promo code before your next charge

• Cancel – End your subscription whenever you like — no fees, no fuss

Important: Don’t forget to hit Save after making any changes.

🔐 Keeping your account secure:

To log in, you’ll receive a one-time code via email — so please make sure your email address is up to date. This also ensures you receive important updates about your subscription.

Need more help? Just get in touch — we’re here if you need us 💛