How do I pause my subscription renewal?Updated 3 months ago
In your portal, you have full control over when you want your next order date to be—and this can be as many weeks or months away as you need.
To update this, log into your account first, then follow these steps to 'delay' your next order:
DELAY NEXT ORDER
1. Click "Set your next order date"
2. This will provide a pop out calendar. Simply choose the date you want to receive your next order and hit "Confirm"
3. Your new shipping date should now appear in the top left of your subscription section within your account. This will also update subsequent billing and shipping dates accordingly to prevent disrupting future orders.
If you run into any issues, just reach out to the team HERE, and we'll be more than happy to help!