Heights logo
Heights logo

All articles

My discount code isn’t working — what should I do?Updated 2 hours ago

So sorry for the trouble — let’s get this sorted for you!

Here are a few quick things to check:

  • Discount codes only work on subscription products. If you're trying to use one on a one-time purchase, it won’t apply.

  • Only one code at a time. Discount codes can’t be stacked or combined with other offers.

  • Already subscribed? If you’ve got an active subscription and are trying to add a code, we’ve got a step-by-step guide to help you do that right here.

Still stuck? No worries — contact our team here and we’ll sort it for you ASAP. 😊

Was this article helpful?
Yes
No