Your privacy is important to us. All your billing questions answered.
NOTE BEFORE YOU START To use Google Pay, please ensure you’re using the Google Chrome browser and for Apple Pay (if you're based in the US), please use the Safari browser. To update your payment method, first login into your customer portal. Now...
As a subscription based service, we do securely store your payment details. Your privacy and security are our top priority. We use a reputable payment processor to store your card information, which is fully compliant with the Payment Card...
You’ll get charged straight away when you order for the first time. Then, each month you'll receive a heads-up email 3 days before we send out your next shipment, so it's never a surprise. Depending on which subscription plan you choose, you will...
If you’d like to apply a discount code to your order, you can do so in your account by following these steps: 1. Log into your customer portal 2. Click on the button named "More" in the bottom right 3. Select "Apply discount code" option 4. Enter...
Our goal is to make sure that you're happy and have the best experience possible with us. If you have decided Heights is not for you—we will try not to take it to heart 💔 Notify us within 30 days of your first purchase and we will take the...
We hope you have loved using our products as much as we loved creating them, however, if you are unsatisfied and would like to return an order, please read below to find out more. New customers If you are not satisfied with your purchase, we offer...
So sorry for the trouble — let’s get this sorted for you!. Here are a few quick things to check:. Discount codes only work on subscription products. If you're trying to use one on a one-time purchase, it won’t apply. Only one code at a time. Discount
Yes! When you refer a friend, they'll receive 20% off their first order when they purchase a subscription and you'll be rewarded with 20% off your next subscription charge* 🎉 Simply follow this link to start referring, or log into your account to...
At Heights, we love rewarding our community wherever we can — whether you’re a student, key worker, or simply spreading the word. Here’s a full rundown of the discounts currently on offer:. Love Heights? Share it with a friend and you’ll both benefit