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Your Subscription

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Billing

Learn more about our commitment to quality and sustainability.

General

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Discounts

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Refunds

Heights

Everything you need to know about managing your Heights subscription.

Subscription and account info

How does the Heights subscription work?

Can I update my information within my account?

How can I update my delivery address?

Can I review my order history?

How do I pause my subscription renewal?

Can I skip my next delivery?

Can I update how often I receive my orders?

How can I receive my next order sooner?

Can I add or edit products within my subscription?

How do I cancel my subscription?

Can I cancel an order that has already been processed?

How can I resume my subscription?

Why is my account not working?

Where do you ship, and how much does it cost?

When will my order arrive?

How can I track my order?

There is an issue with my order, what now?

How do I update my billing information?

Do you store my card information?

When will I get charged for my subscription renewal?

What makes Heights stand out?

Why do you offer subscriptions?

Do you conduct third party testing?

Is Heights environmentally friendly?

Can I recycle the packaging?

How can I get in touch with the Heights team?

Can I refer friends and family?

How do I refer a friend?

How can I apply a discount code to my account?

What if I already subscribe to multiple products, but I’m not receiving the bundle discount?

What is your 30 day money-back guarantee?

What is your refund policy?

Vitals⁺ — What's inside?

Who should take Vitals⁺?

When and how do I take Vitals⁺?

Can I open the Vitals⁺ capsule?

Storage, Shelf Life & Quality

What can I expect while taking Vitals⁺?

Can I take other supplements alongside Vitals⁺?

Do you do third-party testing?

Why is my pee more yellow than usual?

Is Vitals⁺ the same as the Smart Supplement?

Vitals⁺

Biotic⁺ — What's inside?

When and how do I take Biotic⁺?

What can I expect while taking Biotic⁺?

Storage, Shelf life and Packaging

Who is Biotic⁺ suitable for?

Why doesn’t it contain prebiotics?

Is Biotic⁺ science backed?

Is there an initial adjustment period or side effects?

Understanding CFUs and Strains

How do Vitals⁺ and Biotic⁺ work together?

Can I take Biotic⁺ and my other supplements together at the same time?

Is Biotic⁺ the same as the Smart Probiotic?

Biotic⁺

Magnesium⁺ — What's inside?

What are the benefits of Magnesium⁺?

Can I take Magnesium⁺ daily?

How is Magnesium⁺ different from other magnesium supplements?

Can I take Magnesium⁺ with other supplements?

When will I feel the benefits of Magnesium⁺?

Are there any side effects associated with Magnesium⁺?

How should I store Magnesium⁺?

Is Magnesium⁺ vegan?

Can I take Magnesium⁺ with my medication?

Who shouldn’t take Magnesium⁺?

Magnesium⁺

Hydrate⁺ - What's inside?

Who should use Hydrate⁺?

When and how do I use Hydrate⁺?

What can I expect when using Hydrate⁺

Can I take other supplements alongside Hydrate⁺?

Hydrate⁺

MIRTOSELECT® Bilberry Extract

DSM’s life’s™OMEGA

Vitamin A

Vitamin B1 (Thiamine)

Vitamin B2 (Riboflavin)

Vitamin B3 (Niacin)

Vitamin B5 (Pantothenic Acid)

Vitamin B6

Vitamin B7 (Biotin)

Quatrefolic® Vitamin B9 (Folic Acid)

Vitamin B12

Vitamin C

Vitamin D3

Vitamin E

Ferronyl® Iron

Zinc

Selenium

Chromium

Iodine

Cerebiome®

Lactobacillus paracasei LAFTI® L26

Lactobacillus rhamnosus Rosell®-11

Lactobacillus helveticus Rosell®-52

Bifidobacterium Bifidum Rosell®-71

Lactobacillus Rhamnosus GG

Bifidobacterium Longum Rosell®-175

Saccharomyces Boulardii

Magnesium Glycinate

Potassium

Aquamin® Magnesium Citrate

Sodium

Cognizin® Citicoline

Bamboo Extract (Silica)

Ginger Root (Mango Ginger Mule flavour only)

Ingredients

B-vitamin and Mental Wellbeing: pilot clinical trial

Third Party human clinical trial

Third party human digestion in vitro trial

Our Studies

The Science