Shipping Costs We currently ship internationally to the list of countries below. We have a UK and EU warehouse. If you are based in the EU, you should not be charged import fees. If you have any questions on shipping methods, transit times or...

<h2 id="isPasted">Shipping Costs</h2>We currently ship internationally to the list of countries below.We have a&#xA0;UK and EU warehouse. If you are based in the EU, you should not be charged import fees.If you have any questions on shipping methods, transit times or costs, please reach out to our customer care team&#xA0;<a href="https://www.yourheights.com/pages/contact-us">HERE</a> <div><table><tbody><tr><td>Country</td><td>Total shipping fee</td></tr><tr><td>United Kingdom</td><td>FREE</td></tr><tr><td>Australia</td><td>&#xA3;5</td></tr><tr><td>Austria</td><td>&#xA3;5</td></tr><tr><td>Bahrain</td><td>&#xA3;10</td></tr><tr><td>Belgium</td><td>FREE</td></tr><tr><td>Bulgaria</td><td>&#xA3;5</td></tr><tr><td>Canada</td><td>FREE</td></tr><tr><td>Croatia</td><td>&#xA3;5</td></tr><tr><td>Cyprus</td><td>&#xA3;5</td></tr><tr><td>Czech Republic</td><td>&#xA3;5</td></tr><tr><td>Denmark</td><td>&#xA3;5</td></tr><tr><td>Estonia</td><td>&#xA3;5</td></tr><tr><td>Finland</td><td>&#xA3;5</td></tr><tr><td>France</td><td>FREE</td></tr><tr><td>Germany</td><td>FREE</td></tr><tr><td>Greece</td><td>&#xA3;5</td></tr><tr><td>Guernsey</td><td>FREE</td></tr><tr><td>Hong Kong</td><td>&#xA3;15</td></tr><tr><td>Hungary</td><td>&#xA3;5</td></tr><tr><td>Ireland</td><td>FREE</td></tr><tr><td>Isle Of Man</td><td>&#xA3;5</td></tr><tr><td>Italy</td><td>FREE</td></tr><tr><td>Jersey</td><td>FREE</td></tr><tr><td>Latvia</td><td>&#xA3;5</td></tr><tr><td>Lithuania</td><td>&#xA3;5</td></tr><tr><td>Luxembourg</td><td>FREE</td></tr><tr><td>Malaysia</td><td>&#xA3;5</td></tr><tr><td>Malta</td><td>&#xA3;5</td></tr><tr><td>Netherlands</td><td><div>FREE</div></td></tr><tr><td>New Zealand</td><td>&#xA3;5</td></tr><tr><td>Poland</td><td>&#xA3;5</td></tr><tr><td>Portugal</td><td>&#xA3;5</td></tr><tr><td>Qatar</td><td>FREE</td></tr><tr><td>Romania</td><td>&#xA3;5</td></tr><tr><td>Saudi Arabia</td><td>&#xA3;10</td></tr><tr><td>Singapore</td><td>&#xA3;10</td></tr><tr><td>Slovakia</td><td>&#xA3;5</td></tr><tr><td>Slovenia</td><td>&#xA3;5</td></tr><tr><td>Spain</td><td><div>FREE</div></td></tr><tr><td>Sweden</td><td>&#xA3;5</td></tr><tr><td>Switzerland</td><td>&#xA3;5</td></tr><tr><td>United Arab Emirates</td><td>&#xA3;10</td></tr><tr><td>United States</td><td>FREE</td></tr></tbody></table></div> Regions outside the UK, US, or EU may be subject to duties and taxes upon delivery.

Where do you ship, and how much does it cost?

Once orders are created, we aim to dispatch them within 24 hours (please note, orders will dispatch slightly later if purchased at the weekend). 🇬🇧 Our UK-based customers should typically receive their order within 3 business days.​🇺🇸 Our US-based...

Once your order has been processed, please allow up to 3 business days for dispatch. We&#x2019;ll email you as soon as it&#x2019;s on the way, complete with your tracking details.<h4 data-end="375" data-start="343" id="estimated-delivery-times">Estimated delivery times:</h4>&#x1F1EC;&#x1F1E7;&#xA0;UK: 2-3 business days &#x1F1EA;&#x1F1FA;&#xA0;EU: 3-7 business days &#x1F1FA;&#x1F1F8; US: 3-8 business days &#x1F30E; Rest of the world: 5-10 business daysYou&apos;ll receive an email confirmation when your order has been dispatched. Once you have your order number, you can <a data-end="662" data-start="636" href="https://www.yourheights.com/apps/aftership" rel="noopener noreferrer" target="_blank">track your order here</a>.<hr data-start="718" data-end="721"><h4 data-end="760" data-start="723" id="-havent-received-your-order">&#x1F4EC; Haven&#x2019;t received your order?</h4>If your delivery hasn&#x2019;t arrived within the estimated timeframe and you haven&#x2019;t had any updates, please contact us <a href="https://www.yourheights.com/pages/contact-us">HERE</a><a data-end="903" data-start="880" href="mailto:support@yourheights.com"></a><a data-end="903" data-start="880" rel="noopener">&#x2014;we&apos;ll</a> be happy to help track it down.<hr data-start="949" data-end="952"><h4 data-end="990" data-start="954" id="-a-note-for-new-subscribers">&#x1F514; A note for new subscribers:</h4>If you&#x2019;ve just joined Heights with a subscription, your customer portal will show the shipping date of your next order, not your first one. But don&#x2019;t worry&#x2014;your initial order is already on its way! You&#x2019;ll receive email updates as it progresses.

When will my order arrive?

You will receive a shipping confirmation email containing details to track your order.​​This tracking information is sent out once the parcel has been passed to the local delivery company. You should receive this link in the shipping confirmation...

You will receive a&#xA0;shipping confirmation email&#xA0;containing details to track your order. This tracking information is sent out once the parcel has been processed to ship at our warehouse. You should receive&#xA0;<a href="https://www.yourheights.com/apps/aftership" rel="noopener noreferrer" target="_blank">this link</a>&#xA0;in the shipping confirmation email, where all you need to do is input your order or tracking number.If your order hasn&#x2019;t arrived within the expected time frame and you have received no updates, please let us know <a href="https://www.yourheights.com/pages/contact-us">HERE</a> <a href="mailto:support@yourheights.com" id="isPasted" target="_blank"></a>and we will be happy to help track it down. You can always check and edit when your <a class="intercom-content-link" href="https://thinkheights-v18pks4aken.gorgias.help/en-US/4518879-can-i-delay-my-next-delivery-411246" rel="noopener noreferrer" target="_blank">next bottle ships</a>&#xA0;in <a class="intercom-content-link" href="https://shop.yourheights.com/a/account/login" target="_blank">your account</a>. If you have any issues with logging into your account, please see <a class="intercom-content-link" href="https://thinkheights-v18pks4aken.gorgias.help/en-US/5620621-why-is-my-account-not-working-411231" rel="noopener noreferrer" target="_blank">this FAQ</a>.<hr><h4 data-end="990" data-start="954" id="isPasted">&#x1F514; A note for new subscribers:</h4>If you&#x2019;ve just joined Heights with a subscription, your customer portal will show the shipping date of your next order, not your first one. But don&#x2019;t worry&#x2014;your initial order is already on its way! You&#x2019;ll receive email updates as it progresses.

How can I track my order?

Oh no! We are sorry to hear this. We take pride in ensuring our customers receive their orders in perfect condition, but unfortunately these things can happen. Please rest assured that we will do our best to resolve this issue for you as quickly...

Oh no! Sorry to hear that. We always aim to get your order to you perfectly, but every now and then things slip through.Please rest assured that we will do our best to resolve this issue for you as quickly as possible. To do so, please reach out to us <a href="https://www.yourheights.com/pages/contact-us">HERE</a> where our support team will be more than happy to assist you and make this right. &#x1F49B;

There is an issue with my order, what now?

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Shipping & Delivery

How does the Heights subscription work?

Can I update my information within my account?

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Can I review my order history?

How do I pause my subscription renewal?